Terms of Service

1. The service

Title 24 Studio helps prepare California Title 24, Part 6 residential energy compliance documentation. It reads plan sets you upload, drafts an energy model, runs compliance calculations using the California Energy Commission's CBECC software, and explains the results. We may add, change or remove features over time.

2. Your account

You must be at least 18 and able to form a binding contract. Keep your sign-in details secure; you are responsible for activity under your account. Give us accurate information and keep it up to date.

3. Your responsibilities for project information

• Results depend on the plans and answers you provide. You are responsible for making sure they are accurate and match what will be built.
• AI-drafted values can be wrong. Review the values read from your plans before relying on a result.
• If the design or construction changes, the compliance result may no longer be valid and should be updated.

4. Compliance documents and permits

• A result in the app is not by itself a permit-ready compliance document. A valid CF1R must be produced by approved compliance software, signed by the responsible parties and, for most new construction, registered with an approved data registry.
• When you order a report, an independent energy professional (the reviewer) checks the energy model against the plans you uploaded, produces the CF1R in the California Energy Commission's CBECC desktop software and signs it as documentation author. Their review covers the energy model, not the structural, architectural or other aspects of your design.
• The reviewer may ask you for changes or information before signing. Turnaround times are counted from payment and exclude time spent waiting on you.
• You, or the designer responsible for your project, must sign the CF1R's responsible person declaration and make sure the building is built as documented.
• Registration with a data registry and field verification by a certified rater are not included unless we say otherwise when you order.
• A CF1R reflects the design at the time it was signed. If the design changes, it must be updated. Updates for plan-check comments are included up to the number of revisions shown for your plan, within 90 days of signing.
• Building departments make their own decisions. We do not guarantee that any plan checker will accept a result or report, or that a permit will be issued.
• Title 24 Studio is not an architect, engineer or licensed design professional, and the service is not a substitute for one where the law requires it.

5. Your content

You keep ownership of the plans and other content you upload. You give us a license to host, copy, process and transmit that content only as needed to provide and improve the service, including sending it to the service providers described in our Privacy Policy. You confirm you have the right to upload it, including any plans prepared by your designer.

6. Acceptable use

Do not:

• Use the service to prepare false or misleading compliance documents.
• Upload content you don't have the right to use, or content that is unlawful or harmful.
• Attempt to access other users' projects, disrupt the service, or reverse engineer it except where the law allows.
• Resell the service without our written permission.

7. Fees and refunds

Some services are paid. Prices are shown before you buy, and you authorize us and our payment processor to charge your payment method.

• If you cancel a report before a reviewer starts on it, we refund it in full.
• If we can't complete a report for a reason on our side, such as a project type we don't support, we refund it in full.
• Once a reviewer has started, we don't refund a report because the design needs changes to comply, or because you didn't respond to the reviewer's requests within 30 days.

Other refund requests are handled case by case; contact support@title24studio.com.

8. Disclaimers

Except as expressly stated in these terms, the service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free.

9. Limitation of liability

To the fullest extent the law allows, Title 24 Studio will not be liable for indirect, incidental, special, consequential or punitive damages, including construction delays, redesign costs or lost profits. Our total liability for any claim relating to the service is limited to the amount you paid us for the project the claim relates to in the 12 months before the claim.

10. Ending your use

You can stop using the service and delete your projects at any time. We may suspend or close accounts that break these terms. Sections that by their nature should survive, such as disclaimers and limitation of liability, survive termination.

11. Governing law

These terms are governed by the laws of the State of California, without regard to conflict of law rules. Disputes will be resolved in the state or federal courts located in California, and you and we consent to their jurisdiction.

12. Changes to these terms

We may update these terms. If a change is material, we will update the effective date and notify account holders before it takes effect. Continuing to use the service after that means you accept the new terms.

13. Contact

Questions about these terms? Email support@title24studio.com.